Welcome to Pet Samaritan Clinic! We try to make every visit a pleasant one from the moment you walk in the door until you head home with your pet. Check out the pictures of our facility below, or feel free to stop by and take a tour during normal business hours.
Animal Hospital Policies
Patient Arrival Policy
For your convenience, 'drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave them with us for the day. Usually we will ask you to 'drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor has completed their examination, we will call you and discuss the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet before entering the waiting room.
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, Care Credit, cash and personal checks.
No Show Policy
Recently, you missed your scheduled appointment for your pet. As you know, we strive to give each pet the time they need during each appointment, and to see your pet as soon as possible when you call. To help us achieve this goal for all clients we ask that you to give us at least 24 hours notice if you cannot make your appointment, allowing us to offer your spot to another pet.
Please keep in mind that Pet Samaritan has a policy for clients who miss their appointments without advance notice.
Your first missed appointment will be excused.
The second missed appointment without notice will result in your chart being flagged. You will be required to pay for your office call while scheduling your visits each time thereafter. The office call charge is $59.50 and is non-refundable should you miss your appointment.
If you cannot make your appointment we ask that you give us 24 hours notice or reschedule. We can be reached by phone or text at 503-233-5001, and via email at firstname.lastname@example.org
We thank you for your cooperation so we can give each pet the best service possible.